Customer Testimonials

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Google Feb 5, 2025

Brandon Maxwell has exceptional customer service. I was with him for hours , yet he was patient with me every step of the way. He was very knowledgeable , informative, genuine, attentive, straightforward, honest and truly a breathe of fresh air. I give him my deepest gratitude. I was very indecisive and he didn’t complain one bit. He went above and beyond to answer all my questions and show me many vehicles that fit my needs as well. I’m sure I was stressing him out with the amount of time he was spending with me but he didn’t show ...

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Google Jan 28, 2025

Awesome place to shop for a vehicle. All the people from sales, finance and service were helpful, polite and informative. Will definitely consider this dealership when looking for another vehicle. Thank you everyone for helping us buy a very nice car.

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Google Jan 26, 2025

The Staff was very courteous from walking in to leaving out . I felt Myself and Family was Their Priority. From Sales to Manager and Finance. May I add I left Blessed and Thankful first to God . And my Family and the Staff at Hyundai- Greensboro, Nc.

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Google Jan 26, 2025

One very happy customer! They were so helpful and made buying a car painless! Good job Kolin Carpenter!

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Google Jan 24, 2025

Friendly staff and Nice facility.

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Google Jan 23, 2025

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Google Jan 18, 2025

Dmitri was our sales representative on our new Kona! He not only was professional but he went above and beyond answering all our follow up questions and concerns. This was all during the huge snow storms and Christmas season when so many dealers were closed or closing! He was patient and polite and positive about everything. We will use him and the dealership again in the future and recommend him highly.

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Google Jan 16, 2025

Dmitri helped me out so much during my experience. Went to multiple dealers during my shopping experience and they easily made it the best one yet. Helped me out with everything and got me a car in the perfect price range for. Also the finance manager, Johan, actually took time to explain all my options and what they mean for my specific vehicle.

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Google Jan 7, 2025

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Google Jan 5, 2025

Good service and communication just drop and pick up for my service . Handling everything smoothly.

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Google Jan 4, 2025

Brandon and Isaiah were wonderful to work with. They listened to my needs and got me into the car that made me happy. Very grateful and will be sending others their way!

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Google Dec 31, 2024

The experience buying a car was friendly, efficient, honest, transparent with people seeming to really care about us. The dealership is clean and professional. Maurice was exceptional working with us on the sale and Anthony was exceptional in financing. The original offer on our trade-in was low. But, the sales manager increased it to a reasonable level consistent with Kelly Blue Book and we were thrilled to make the purchase of Tucson Hybrid and love the car so far..

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Google Dec 27, 2024

I just like to thank Isaiha Howard for explaining to me how he was and back up his worker Jahmir Simmons how he explained to me about the Hyundai Tucson. Jahmir was very detail in his explanation about the Hyundai Tucson and the Hyduani Senada. There was not pressure for a sale from either Isaiah or jahmir and that was very important to me. I look forward to making a sale from the both of them. Thank u jahmir and Isaiah. You were the best.

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Google Dec 27, 2024

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Google Dec 24, 2024

We purchased a 2025 Tucson hybrid. The experience was great. Maurice was truly excellent to work with on the front and back end of the sale, and made the whole experience enjoyable and earned our trust. Our trade was low, but Isaiah adjusted the trade to a more reasonable amount in a very, very timely way (tho still low).Anthony was really great in working with us on financing paperwork. There were no unexpected market adjustments from the internet price. That was not true at Kia, The dealership earned our trust!. Great experience!! Perhaps the best buying experience we have ever ...

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Google Dec 23, 2024

Derrick was our sales consultant and he was so wonderful and kind. This was my first time purchasing a car from a dealership and Derrick was very patient and answered all of our questions. It was great working with Anthony as well on the finances and he was clear and transparent with every step. I have gone to a few Hyundai dealerships before going to Capital and I can say this was the best experience I have had. It was a pleasure to work with both of them!

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Google Dec 22, 2024

My experience with Capital Hyundai of Greensboro was nice, to the point and super helpful. I was able to ask for a sales rep pretty quick for an Ioniq 5 SEL and he was able to provide me an offer that beat my current offer. The contract signing process was smooth which is honestly not what i expected. They were able to put my mind at ease and make sure that I understood everything. I came an hour away from my residence to get my car and it was worth it to come here, I have had much worse experiences in ...

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Google Dec 7, 2024

I went to the dealership a few days ago to look at a specific used car I saw online. I hadn’t made an appointment but Jahmir greeted me and was quickly able to locate the car I was interested in. I was able to test drive it and get an appraisal on my car for trade in in less than an hour. I did not purchase the vehicle but I had a good experience and would definitely come back in the future.

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Google Dec 5, 2024

Great experience all around especially Demtri. Thank you everyone!!

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Google Dec 4, 2024

Derrick was amazing to work with! Very knowledgeable and easy to talk to. He helped us explore options for a bigger vehicle and we're loving it! He was friendly and patiently answered all of our questions. Highly recommend working through this process with Derrick! Thanks for all of your support in my first NEW car purchase! 🤩

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Google Nov 30, 2024

Polite and friendly!!! In and out with no issues!!!

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Google Nov 30, 2024

Friendly and easy experience.

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Google Nov 29, 2024

Lyle Swanson was very helpful! He was not pushy and helped me find the best deal. Thanks!

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Google Nov 26, 2024

Great service.

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Google Nov 25, 2024

Service was excellent here. I’m in love with my new car and I will most definitely refer family and friends.

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Google Nov 24, 2024

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Google Nov 24, 2024

Great customer service experience. Worked with Brandon to help me find the car that I fell in love with. Would 100% do business here again. Keep up the great work!!

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Google Nov 21, 2024

Robert and Jack were so so helpful!! Will definitely be coming here from now on for service!

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Google Nov 16, 2024

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Google Nov 14, 2024

Great experience working with salesman Jahmir Simmons!!!

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Google Nov 11, 2024

Easy to work with, listened to my needs and were flexible with my changes.

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Google Nov 9, 2024

Great experience at Capital Hyundai. Love my 2025 Tucson LTD Hybrid.

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Google Nov 2, 2024

Dimitri was the most patient, kind, understanding and helpful sales manager I’ve ever worked with. He stuck with me through a difficult process and kept in touch with me every step of the way. I am so pleased that I decided to purchase my vehicle from Capital Hyundai! Thank you, Dimitri and Team for everything!

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Google Nov 1, 2024

Maurice was extremely helpful and knowledgeable. Him and Isaiah made the process so much easier, and was able to get me a car same day! Excellent service.

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Google Oct 30, 2024

Great experience with buying our new Santa Fe with Capital Hyundai! Derrick is our sales guy and he is amazing, this is our second vehicle in less than 18 months from him and they make sure to make the whole experience go well.

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Google Oct 25, 2024

We had a great, easy experience purchasing a new car at Capital. Tim Watson went above and beyond addressing any concerns we had, even on his day off. The rest of the staff was very accommodating as well.

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Google Oct 24, 2024

Fantastic experience purchasing a 2023 Kia Sportage from Kolin Carpenter and Isaiah. Everything was smooth from start to finish. Both are very knowledgeable and professional. I looked at similar cars from other dealerships but none of them gave me the superb treatment and attention that Capital Hyundai of Greensboro did. I’m definitely going to purchase more cars from them in the future.

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Google Oct 19, 2024

Everyone on the team who was involved with our purchase (Kiara, Jahmir, and Mr. Espinosa) was very professional, helpful, knowledgable and kind. We are so glad that we went to Capital Hyuandai in Greensboro to buy our vehicle.

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Google Oct 17, 2024

I'm super excited to be driving away with the car I wanted. Had a tough time elsewhere, but Derrick Delamarter got me into the car I've been waiting for. Thanks all you guys for help!

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Google Oct 16, 2024

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Google Oct 13, 2024

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Google Oct 12, 2024

Jack (service manager - may have titles wrong), Jacob (shop manager) and Kelley (scheduler) all did an outstanding job. In the context of an expensive repair, Jack was attentive to optimizing the money spent and not spending our money where it did not need to go; Jacob's expertise with a fairly rare turbocharger problem found the best repair quickly, and Kelley was quick with communications.

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Google Oct 11, 2024

Great experience and even better people to deal with. Dimitri was more than helpful and kind dealing with an old man who is technology challenged. He was way more than helpful in answering any questions and spent lots of time going over features and the operation of my new Kona. Thanks to everyone at Capitol Hyundai and I will highly recommend you guys to all my friends.

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Google Oct 8, 2024

Jesus was the sales representative and he was an angel. He was the most knowledgeable car sales rep I’ve ever met in my life and I’m 72. He explained every technical aspect and features of the vehicle, and he was never pushy. He is the best in the North Carolina! The finance manager was very professional and didn’t try to push any unearned extras. The building is fantastic, modern, and new looking. My experience at Capital Hyundai was great but, if you go there ask for Jesus!

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Google Oct 8, 2024

Great customer service!

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Google Oct 6, 2024

Excellent sales people in Spanish instead all very nice

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Google Oct 3, 2024

Love my new Hyundai Elantra! Jahmer was great from working on my deal with great communication and just make the process very easy. Recommend anyone to visit Capital Hyundai and work with Jahmer!

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Google Oct 3, 2024

Great job 👍

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Google Oct 1, 2024

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Google Oct 1, 2024

Tim and management was very informative about the vehicle and when speaking to them they were more than willing to negotiate and get the price where it benefits my family! I am very satisfied with the business!

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Google Oct 1, 2024

I've used their Service Department for the past 13 years since I bought my Sonata there, so it only made sense for me to purchase my next car at Capital, since I truly trust this dealership. Kolin and the other members of the Sales Department were very helpful during the buying process. Thrilled with my new Tucson Hybrid Limited!!

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Google Sep 29, 2024

Derrick was so professional and provided excellent service.

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Google Sep 27, 2024

Great service and I love my new Santa Fe. Jesus Samayoa was patient and super knowledgeable and got me into a great car

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Google Sep 26, 2024

Dmitri has been really patient will all the questions and made the entire process smoother. We loved working with him🙂

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Google Sep 26, 2024

This is a wonderful dealership and service center. It is clean and the staff is incredibly kind. I felt valued as a customer. My vehicle was serviced quickly. Robert was wonderful to work with and kept me apprised of my vehicle's status every step of the way. I am forever loyal to Capital Hyundai.

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Google Sep 25, 2024

Loved it. Jesus was kind polite and patient. I also had a great experience with the managers. Great team work and awesome communication. Lovely

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Google Sep 25, 2024

Derrick gave excellent customer service he was super helpful and explained everything in detail. He definitely went above and beyond.

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Google Sep 22, 2024

Dimitri and Anthony were great to work with. They both answered all of our questions and helped ua out.

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Google Sep 22, 2024

Wonderful

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Google Sep 21, 2024

Nick, Maurice, and Isiah were all great to work with. I got a fair price for my trade in and left with the vehicle I wanted. As always... and at any dealership... the process is too long. Too many papers to sign. Too many stages in the process - dealing with sales then financing. But that being said, I was very happy with my overall experience and the end result. I would recommend Capital Hyundai to anyone looking to purchase a vehicle.

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Google Sep 20, 2024

Dmitri and Isaiah were very helpful with information

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Google Sep 20, 2024

Dmitri and Isaiah were a great help got us in and out aswell as professional

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Google Sep 11, 2024

I have a 2022 Hyundai Tucson and back towards the end of July I had an issue with a fuel injector as I came to find out later on while being at this dealership in Greensboro. And not once did I feel pressured, they were able to resolve the issue with running a diagnostic on the car and replace the fuel injector. The other one in High Point was going to make me wait a few days just to run a diagnostic and to see what the problem was, but I’m glad that I went over here I’m definitely ...

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Google Sep 11, 2024

Derrick was an awesome salesman. We got a great deal!

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Google Sep 11, 2024

Had the best experience this morning with Dmitri and Anthony! I was under a time constraint and they were very understanding. I was able to get in and out with my brand new IONIQ 5 in less than 90 minutes ☺️ Thanks so much guys for the awesome service and deal!

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Google Sep 10, 2024

Great experience Isiah and Jesus helped me find a SUV. I drove off the lot the same day. I would recommend 👌. Thank you all so much. I'm very satisfied with my purchase ☺️!

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Google Sep 8, 2024

Great experience Johan and Timothy provided exceptional service

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Google Sep 8, 2024

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Google Sep 4, 2024

Kolin was super duper nice and helped me find my first car. Super grateful to him for making the process smooth, easy, and flexible. Many thanks!!

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Google Sep 1, 2024

I enjoyed my experience at Capital Hyundai of Greensboro! I was assisted by Maurice Miles who made sure I found the perfect match in a vehicle, explored all of my options and was able to throughly explain information to me in an understandable manner. I appreciate his patience and diligence while working with me to purchase my vehicle. Please keep up the great work, I’m glad I chose Hyundai!

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Google Aug 31, 2024

Jesus was a phenomenal representative of Capital Hyundai of Greensboro! He served myself and my partner with professionalism, care and integrity. Jesus was so knowledgeable about the vehicle we were interested in, took us on a test drive within minutes of our arrival and provided such a smooth transition to Anthony to cover our financial data. Jesus even assisted us with getting set up in the car well after we had completed our transaction and also well after the closing time of the location. We also had an impeccable experience with Anthony! What a wonderful place to lease a car! ...

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Google Aug 29, 2024

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Google Aug 29, 2024

Timothy was wonderful to work with! He was extremely knowledgeable about the vehicle we were interested in, very patient and not pushy.

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Google Aug 29, 2024

We came to look for options and Tim was the greatest! He was able to find the best option for us and meet our expectations, he was super clear, very transparent and with a strong customer focus, he answered all of our questions and explained all differences between vehicles, I am glad we came here and we left with a brand new car. Come and see Tim and I am sure he will find you the best option for you.

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Google Aug 22, 2024

I don’t generally leave reviews, but I had a truly remarkable experience at Capital Hyundai of Greensboro. I had a warranty issue with my vehicle. They honored the warranty, promptly scheduled the repair, and fixed the issue immediately and thoroughly. I was impressed with their service, waiting area and staff.

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Google Aug 17, 2024

Everyone was fantastic and worked really hard to get us the car we wanted. Drove 2 hours to get there and was definitely worth it for their selection and help in picking out a new vehicle. Would recommend!

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Google Aug 11, 2024

I am a big fan of the Hyundai brand and more particularly this dealership. I have bought 2 cars here because no other one in the NC/VA area can offer me the same price point and quality professional interactions during the buying process. More importantly the service department here has even through covid maintained a professional and quality maintenance department. No problems with my services, keeps the health of my cars, and focuses on the customer. Even when the scope of the work is outside of their capacity. They come alongside of you and give you helpful information and referrals ...

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Google Aug 10, 2024

Came to Capital Hyundai in Greensboro with a layered situation. Kolin and Brian genuinely listened to me and went above and beyond to find the best vehicle for me! Highly recommend!

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Google Jul 31, 2024

Getting serviced was great. I was ignored by sales representatives and I would had traded my vehicle.

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Google Jul 30, 2024

Awesome service

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Google Jul 29, 2024

I wanna start off by saying,...this is one of the best "automotive services"...spot in Greensboro, N.C. Big shoutout to the service team... Especially JAYLEN...(brother with the braids) good dude!!!

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Google Jul 22, 2024

A very pleasant car buying experience. Our salesman Tim… Anthony in finance and manager Scott provided a professional atmosphere and let us take our time. Thank you for your help in buying our Tucson… great car.

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Google Jul 21, 2024

The staff were truly nice and worked with us to get the best deal. Thank you Maurice for everything.

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Google Jul 19, 2024

Had taken my car to Crenshaw Hyundai in Burlington for a software update and they ruined my transmission....make a long story short, the transmission was replaced but had other issues Crenshaw refused to addressed. Took my car to capital Hyundai and spoke with Jack Sheridan the Service Manager. Jack was able to diagnose the issue and repair. Jack provided exceptional service which I am grateful for...excellent customer service. Will be taking my car to Capital Hyundai from now on.

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Google Jul 17, 2024

My husband and I had a great experience at Capital Hyundai. Kolin, our sale associate, was very accommodating and knowledgeable and was not pushy at all throughout the whole process. Scott, the manager, was great and able to work out a deal that worked for our specific needs. Anthony in finance was quick and very helpful! Thank you Capital Hyundai!

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Google Jul 17, 2024

I recently bought a Hyundai Tuscon hybrid SUV. The interior and the exterior are well designed and very pleasing to the eye. I love this vehicle's safety features and the smooth and very comfortable ride. It comes with a 10-year warranty and a 3 year oil and tire rotation making it attractive for the buyer.

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Google Jul 16, 2024

I can't say enough good things about the quality of service I received at this dealership. All of the staff were exceptionally professional, flexible, and kind. The salesman Jahmir Simmons in particular was a gem, as he patiently assisted me through my (somewhat drawn out ;0) decision-making process. Truly impressive customer service.

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Google Jul 13, 2024

They handled my trade and new vehicle purchase with professionalism and care.

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Google Jul 12, 2024

We Just picked out Hyundai Elantra from some service work needed. We dealt with the Service departments Manager Jack “Carl Brinkerhoff” and service writer Kelly for our situation ! They both went above and beyond!!! We are from Winston and took a chance “1 hour drive” and will definitely recommend them to all and will be back with any of our Hyundai needs!.!.!.! Thanks from Dustin n Tracy Shoaf

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Google Jul 11, 2024

Just got my 2024 Sonata N Line from Capital Hyundai! This is my second N Line from this dealership and my experience here has been stellar both times! This dealership is a true joy to work with in EVERY department. Sales team-Excellent Sales Manager-Excellent Finance Manager-Excellent and don't even get me started on the Service Department! Pro tip: if you need new tires on your Hyundai, stop looking. These guys and gals put Pirelli's on my car for over $300 less than the best quote I could find. Thank you Capital Hyundai for raising the bar on what great customer ...

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Google Jul 2, 2024

Purchased my third Hyundai here yesterday. Always a great experience.

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Google Jun 26, 2024

We had a great experience with Jesus Samayoa at Capital Hyundai. We really appreciated his time, patience, and knowledge.

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Google Jun 19, 2024

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Google Jun 18, 2024

The buying experience was easy from start to finish. Jesus was open, honest and up front with everything. He made the process as simple as possible and it was a pleasure working with him. I also did not feel "high pressure" sales when I went back to finalize the buying pieces from the finance team. 5 stars from my end!

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Google Jun 13, 2024

Highly recommend. No pushy sales pitch. Colin, Anthony, Bryan & James were terrific.

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Google Jun 6, 2024

Did a good job on factory recalls

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Google Jun 4, 2024

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Google May 23, 2024

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Google May 20, 2024

I purchased my Hyundai Tucson on 5/18. My salesperson Tim Watson was very helpful and knowledgeable with my purchase. This location was re modeled and very nice and welcoming. All the staff was friendly! Rocco Perelli went over all my financing and it was a very easy process. I definitely would recommend to anyone to purchase a vehicle from this location.

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DealerRater Feb 28, 2021

Larry Spates was the first person to answer the phone when I called. I was so impressed with his knowledge and attitude. He knew I had a busy schedule so he offered to bring the new Genesis to me to test drive. He was so knowledgeable about every gadget that I asked him about. There was no question that I was going to buy the car from him that day. He got all of the paperwork ready for me to sign the next day and was so efficient. In addition, he delivered the vehicle and went over every detail to ...

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